1. Who We Are

Eckert Consulting is a business consulting firm headquartered in Phoenix, Arizona, operated by Dr. Gary M. Eckert. We provide business turnaround consulting and advisory services to owner-operated small businesses. Our website is located at eckertconsulting.org.

2. Information We Collect

We collect information you provide directly to us. This includes:

• Contact information — your first name, last name, email address, and phone number
• Business information — your business name, industry, years in operation, number of employees, and approximate annual revenue range
• Inquiry responses — your answers to assessment questions regarding your business challenges, goals, and background
• Technical data — your time zone, submission timestamp, and device/browser information collected automatically when you interact with our forms

We do not collect payment information through this website. We do not use cookies for advertising or tracking purposes beyond standard form and analytics functions.

3. How We Use Your Information

Information you provide is used exclusively for the following purposes:

• To review your inquiry and determine whether there is a potential fit for a consulting engagement
• To contact you regarding your submission via email, phone, or text message
• To maintain records of our business correspondence and client relationships
• To improve the quality and relevance of our intake process

We do not use your information for automated decision-making or profiling. Dr. Eckert personally reviews all submissions.

4. Text Message Communications

By submitting the 90-Day Clarity Assessment, you consent to receive non-marketing text messages from Eckert Consulting regarding your inquiry. This may include messages confirming receipt of your submission or coordinating a follow-up call.

• Message frequency varies based on the status of your inquiry
• Message and data rates may apply depending on your carrier and plan
• You may opt out at any time by replying STOP to any text message
• For assistance, reply HELP or contact us directly at the information below

We do not send promotional or marketing text messages without separate explicit consent.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers — we use GoHighLevel (GHL) as our CRM and form platform. Your submission data is stored within GHL's systems, which are subject to their own privacy and security policies
• Legal requirements — we may disclose information if required to do so by law or in response to a valid legal process
• Business continuity — in the event of a business transfer or acquisition, your information may be transferred as part of that transaction

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you have not entered into a consulting engagement with us and you request deletion of your information, we will honor that request within a reasonable timeframe.

7. Your Rights

Depending on your location, you may have rights with respect to your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of text message communications at any time by replying STOP
• Withdraw consent to future communications

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. Our form and CRM platform (GoHighLevel) employs industry-standard security measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our site, please contact us and we will promptly delete it.

10. Third-Party Links

Our website or communications may contain links to third-party websites. This Privacy Policy applies only to Eckert Consulting and does not cover the practices of any third-party sites. We encourage you to review the privacy policies of any sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website or submission of your information after changes are posted constitutes your acceptance of the updated policy.

This Privacy Policy was prepared for Eckert Consulting for general informational and operational purposes. It is not a substitute for legal advice. Dr. Eckert is encouraged to have this document reviewed by a licensed attorney to ensure compliance with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA) and any applicable state privacy regulations.